Privacy Policy

Privacy Policy

Last updated: October 2025

NIGHTINGALE INTIMATE GOODS (hereinafter referred to as "our store") attaches great importance to your personal privacy and information security.
This Privacy Policy explains how we collect, use, store and protect the information you provide when you visit our website and make a purchase.

1. Information We Collect

When you visit or shop on this website, we may collect the following information:
• Contact information: name, email address, phone number, delivery address;
• Payment information: billing address, payment method, and transaction history (encrypted by Shopify or a third-party secure payment platform);
• Order information: the items you purchased and your order history;
• Technical information: device model, browser type, IP address and Cookies data, used for website optimization and statistical analysis.

2. How we use this information

The information we collect will be used for the following purposes:
• Process and fulfill your orders;
• Communicate with you about orders, logistics and after-sales matters;
• With your consent, send you new product information or promotions;
• Improve website functionality and user experience;
• Comply with legal, tax and regulatory requirements.
3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers only in the following circumstances:
• Shopify platform (as the website operation and transaction system);
• Payment service providers (for secure payments and refunds);
• Logistics and courier companies (for delivery of your orders).

All partners comply with privacy protection regulations and use your information only to the extent necessary.

4. Storage and Deletion of Information

We only retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required by law.
If you request the deletion of your personal data, we will securely remove your information to the extent permitted by law.

5. Use of Cookies

Our website uses Cookies technology to optimize your browsing experience, analyze website traffic and provide personalized recommendations.
You can turn off the Cookies function in your browser, but some website features may not work properly.

6. Your Rights

You have the right to:
• access the personal information we hold about you;
• Request correction or deletion of personal data;
• Unsubscribe from receiving marketing emails or promotional information.

To exercise these rights, please contact us:
📧 nightingaleintimate@yahoo.com

7. International Data Transfers

Since this store is located in Canada and may serve international customers,
Some of your information may be stored or processed during cross-border transmission.
We will ensure that all data transfers comply with applicable privacy protection regulations.

8. Policy Updates

We may update this Privacy Policy periodically to comply with the latest legal requirements or business adjustments.
All updates will be posted on this page with the latest update date.
9. Contact Us

If you have any questions about this Privacy Policy or privacy protection, please contact us through the following means:
📧 nightingaleintimate@yahoo.com
📍 Mississauga, ON, Canada